Ten Questions to Ask Before Hiring a Sign Company

Choosing a sign company affects far more than the finished appearance of your sign. Licensing, insurance, engineering, permitting experience, in-house fabrication, installation crews, project communication, and warranty coverage all influence quality and timing. These ten practical questions will help you understand who is actually responsible for your project, uncover hidden subcontracting and service limitations, compare proposals more accurately, and select a signage partner capable of supporting the work from concept through installation.

Ask who actually builds the sign. Many companies broker fabrication out, which means quality control and lead times sit with a vendor you never meet.

Ask about licensing, bonding, insurance limits, and whether crews are employees or day labor — especially for high-rise or crane work.

Finally, ask what the warranty covers and for how long. Workmanship, electrical components, and finish should all be named explicitly, not implied.